Support
Raven is an electronic music event discovery app for New York City.
Something broken, something wrong, something missing? Email support@askraven.app. A real person reads it, usually within two business days. Telling us your account email, your iPhone model, and what you were doing when it happened gets it fixed faster.
Report a problem in the app
Settings, then Share feedback. It arrives attached to your account, so we can see what Raven actually said to you instead of guessing.
Delete your account
Settings, then Delete account. It removes your profile, your taste data, your saved events, and your conversations with Raven. It cannot be undone and we do not keep a copy. If you cannot open the app, email support@askraven.app from the address you signed up with and we will do it for you.
Get your data, or fix it
Settings, then What Raven remembers, shows what Raven has learned about your taste and lets you edit or erase it. For a full copy of your data, or to correct something you cannot reach in the app, email support@askraven.app.
An event is wrong, missing, or already happened
Event, venue, artist, and promoter listings are gathered from public sources, so they inherit whatever the source published. Tell us which event and what is off and we will correct it. Tickets are sold by the promoter or ticketing platform, never by Raven, so refunds and entry questions have to go to whoever sold the ticket.
Report content or a user
Email support@askraven.app with a link or a screenshot and what is wrong with it. We review every report and remove anything that breaks the Community Guidelines.
Promoters, venues, and press
Want your events in Raven, or want to talk about something bigger? Email support@askraven.app and say which.